Returns & Exchanges

At Jack and Jill Boutique, we want you to love every purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your favorite products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original condition and include all tags, then affix the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.