Frequently Asked Questions

Everything you need to know about shopping at Jack and Jill Boutique

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, Jack and Jill Boutique ships to the United States and Canada. We are working on expanding our shipping zones to more international destinations soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I know what size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for the most comfortable fit.